Shipping policy
Order Processing
Orders are processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Times
Most orders are delivered within:
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2–5 business days
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If your order contains multiple items, they may ship separately and arrive on different dates.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and delivery location.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's progress.
Delays
While we strive to meet the estimated delivery times, occasional delays due to weather, carrier issues, holidays, or other circumstances beyond our control may occur. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delayed or returned due to incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the item and packaging so we can assist you as quickly as possible.
Questions
If you have any questions about your order, please contact us. We're happy to help!